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Seamlessly connecting healthcare providers with the supplies they need since 1976
Customer Support Portal
Whether your equipment is brand new or you've been using it for years, questions can pop up. Start with our troubleshooting guides and downloads, and if you're still stuck, send us a service request.
Common troubleshooting, downloadables and how-to guides. Choose your equipment type.
Can't see your equipment? Use the service request form below and we'll help.
Tried the resources and still need a hand? Send us the details and our equipment team will get back to you as soon as possible.
Have these handy
Urgent? Call us on 1800 777 518, 7am – 5pm weekdays.